FAQs:
DELIVERY:
All orders will be custom-produced to each purchase and delivered in Bulk to AusDBF Representative for internal distribution. Phyre Apparel will ensure orders are completed and delivered within 4 weeks from the store’s closure, providing you with your high-quality apparel and merchandise promptly.

WHEN DOES THE STORE OPEN & CLOSE:
The store will be live from 9am AEST Monday 2nd of December 2024 and will close Friday 13th of December 2024 at 12pm AEST.

WHO CAN PURCHASE FROM THE STORE?
The store is exclusively available for AusDBF Committee Members, Officials, and Volunteers.

WHAT ITEMS ARE AVAILABLE FOR PURCHASE?
AusDBF Board Polo - option to add yellow lettering under the AusDBF logo.
AusDBF Board Soft-Shell Jacket

National Race Official Polos (Short and Long Sleeve)
National Race Official Spray Jacket
National Race Official Bucket Hat
National Race Official Sports Cap

AusChamps Volunteer Polo (Short & Long Sleeve)
AusChamps Volunteer Zipper Hoodie
AusChamps Volunteer Bucket Hat
AusChamps Volunteer Sports Cap

HOW DOES THE ORDERING PROCESS WORK?
Orders can be placed directly through the online store. Each item is custom-made for individual purchases.

WHEN WILL I RECEIVE MY ORDER?
All orders will be produced and delivered within 4 weeks after the store closes. Estimated delivery is by mid-January 2025.

HOW WILL MY ORDER BE DELIVERED:
Orders will be delivered in bulk to the AusDBF Representative for internal distribution.

CAN I CUSTOMISE MY APPAREL?
Yes. The AusDBF Board Polo has an option to add yellow lettering under the AusDBF logo. It is important you follow the instructions on the page in order for your gear to be customised.

WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?
For any inquiries, please contact Phyre Apparel at info@phyreapparel.com.au.

WHAT IS THE PURPOSE OF THE STORE?
The store is designed to provide an efficient platform for purchasing official AusDBF apparel and merchandise, ensuring premium quality and timely production.

WHAT PAYMENT METHODS DO YOU PROVIDE?
Card payments through the securely through the store platform.

CAN I RETURN OR EXCHANGE MY ITEMS?
As each item is custom-made, returns or exchanges are not available unless the item is defective.
It is important that you double-check sizing charts for each item before you place your order.

AusDBF & Phyre Apparel would like to sincerely thank you for your purchase! We are thrilled to deliver your order and appreciate your support as part of the AusDBF community.

If you have any questions or need further information, please don’t hesitate to reach out to our team at info@phyreapparel.com.au.

Take care, and we’ll see you soon! 🎉

Team Phyre

AusDBF and Phyre Apparel acknowledge and pay respect to the Traditional Owners and ongoing Custodians of the lands on which our schools are built and where learning takes place. We pay our respects to Elders, past, present & emerging and recognise their continuing connection to Country and ways of learning over thousands of years.